Case Studies

Managing Instructional Design Global Teams

Q&A with Patricia David of GOLDSTAR ID

Statdash: Could you tell us a little about your company?

Patricia David: We offer instructional design and e-learning services to both colleges and universities as well as businesses and corporations.

What exactly is Instructional Design?
It’s normally done for online applications. Let’s say there is an instructor on a college campus who has a course that maybe they offer on the ground there and they want to offer it in an online format. We take their content and actually put it online. We choose the correct instructional strategies for an online environment, because it’s different than being on the ground, and we utilize adult learning theory to figure out the best way to teach adults. We ensure that there are good objectives and outcomes and that those are all met. So, everything in the course is about achieving outcomes instead of just throwing a whole bunch of content at students. The general model of the university is that you have the person standing up giving lectures and trying to get everything out of their head and into somebody else’s head and that’s not what we do in instructional design. We try to help students to be self-learners and to take more initiative. So, it’s more about providing learning experiences than just trying to work with content.

How long have you been using Statdash?
I have been using Statdash since it was a minimum viable product. I was working for a company in Tampa called BISK Education. I was in the instructional design department and we worked with universities. I was an instructional designer and then I became a project manager. I managed programs for Michigan State University, Villanova University, and for University of South Florida Health. That’s when Statdash first came out. So, I introduced Statdash to the other program managers. Of course it was very, very minimal at that time; it had very few features. So, we just did a list of what we all needed in order for that to be something useful to us. Statdash then integrated all of those ideas into the product. They did a whole lot of things just to fit what I needed. Now, it has evolved to the point where it’s an absolutely indispensible tool for me.

How do you use Statdash?
All my work is done in Statdash. When I meet with an instructor, if it’s at a university, they have usually seven or eight weeks of content. When I’m working with an entrepreneur, it’s like 15 to 20 weeks of content. Statdash then becomes the holder of all of the information—every single thing for every single week—what’s happening, quiz questions, just everything so that you can look at one week or one column and see every single thing that the students would experience in that week to make sure it all fits with the plan. So, it becomes almost a giant spreadsheet for me to hold information and yet I also use it as a communication tool because I’m jotting down notes in there and an instructor will communicate back to me on that dashboard. We don’t get stuck in the back-and-forth emails or have to question whether or not we have the right versions of documents. Every single thing is done and communicated on the dashboard. Some of the people I work with are in Australia and we’re never on the dashboard at the same time, but we can communicate back and forth and make sure that everybody is on the same page. 

Is there anything about our product you would like to see improved or changed?
If there is ever anything that doesn’t work the way I expect it to, I just call the Statdash support team and they fix it for me. The product support I would say is absolutely incredible!